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forgot my unlock pattern

in AG Chrome Ultra
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I forgot my unlock pattern on my AG mobile phone and i forgot what email i used . please help

1 Answer

by (Genius) (10.4m points)
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Best answer

Hey Dee, please supply us with the model number of your AG Mobile device. The model number/name is on a white sticker under the battery. It is necessary to hard reset your AG Mobile to factory defaults at this stage but because the procedure varies from model to model, it is necessary that we know exact one you have. The hard reset steps for the AG Chrome Ultra are available here http://www.satechhelp.co.za/1502/Hard-Reset-Ag-Chrome-Ultra

0
by (Genius) (10.4m points)
Good - you do not mind loosing all your data & apps? This may be the option convenient option I must say.
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by
YES i dont mind loosing it
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by (Genius) (10.4m points)
Ok - I have updated my answer above including a link to the reset tutorial. Let us know should you run into any issue.
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Thank you so much i did not have any issues and my phone is working.... thank you again
0
by (Genius) (10.4m points)
You are welcome :)

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