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by (Genius) (10.4m points)
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Hi. Sorry for the delayed reply. If your phone is the Agua Rio v2, the download and flash the firmware here http://www.sharethetrick.com/2015/03/myphone-agua-rio-v2-firmware-download.html in the place of the current one and the PPP should be overridden allowing you to regain access to the phone. Let us know if you have any need for further help.

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