Welcome SA Tech Help.

my device is not picking up my sim card

in Sansui WIB802
0 votes

1 Answer

by (Genius) (10.4m points)
selected by
0 votes
Best answer

Hi. Assuming you have tried a restart already. Because tablet do not require a battery removal for SIM installing, we turn to forget the need to reboot and think it strange if it does not recognize the SIM and auto-register. Having said that, the following may be the possible causes

  • Bad SIM - do try the SIM in another phone (or a different SIM on the tab). I know you may have done this.
  • Corrupt SIM files - yes this is common with Windows 8 (sometimes following an update)
  • Bad SIM slot (you need to turn it in for service)
  • Bad SIM depended system board components (testing and service required for this one as well)
by (Genius) (21.7m points)
moved by
Have you tried another SIM card and or of a different network?
Have you tried cleaning the SIM card contacts on both the SIM card and the phone?
Do also make sure that your phone is not on "airplane mode"
Reboot the phone.
If you have tried the above with no success then the SIM slot might have been defected.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.