Welcome SA Tech Help, Questions are normally answered in less than 10 minutes

1 Answer

by (Genius) (10.4m points)
0 votes
Best answer

Hi. Do the following to reset your AG Zoom to it factory defaults and consequently have the lost or forgotten screen-lock.

  1. Press and hold both the Power Button and the Volume Up - Keep the two help down until you access a screen wit the text 'Recovery mode'
  2. You should also get a recovery options there with
  3. Using the Volume Down key, navigate to 'Wipe data/factory reset'
  4. Short press the Power/Volume Up key to confirm selection
  5. Navigate to 'Yes---delete all use data' using the Volume Down key again, and confirm selection by short pressing the the Power/Volume key
  6. Let the wiping complete and short press the Power/Volume Up key to 'Reboot now'
ow nice. thanks with this awesome solution but now how do u restore your lost things after performing those step because my things are no longer existing on my phone please help me to restore them back please
by (Genius) (10.4m points)
Hey Tebokgo. A hard reset deletes user data together with a forgoten screen-lock. To try and recover the erased files see the answer here http://satechhelp.co.za/4712/Deleted-File
Hi please help, I'm using AGmobile model AG chacer, it doesn't want to boot I tried applying the steps you provided above, I follow until step4 and when I go to step5 it doesn't give me a 'Yes' option, it only give me 'No' options. What can I do? please help I'm stuck!!!

Related questions

Welcome to SA Tech Help your go-to destination for top-notch technical support and solutions. Our expert team provides comprehensive assistance and troubleshooting for a wide range of devices, including mobile phones or tablets, laptops, and more. Home Appliances. Financial institution such SASSA, ABSA, Capitec, FNB, Standard Bank, Nedbank and more. automotive-spares for vehicle maintenance and care. Cash Registers, Printers, Television. With step-by-step guides, tutorials, and reliable tips, we help you resolve common device/appliances issues efficiently. Trust SA Tech Help for reliable, efficient, and effective support for all your tech needs. Get the help you need today! Keywords: technical support, solutions, troubleshooting, guides, tutorials, device issues, reliable, efficient, effective support, tech support. For Free and No subscriptions.
SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more.