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Hi. Do the following to reset your AG Zoom to it factory defaults and consequently have the lost or forgotten screen-lock.

  1. Press and hold both the Power Button and the Volume Up - Keep the two help down until you access a screen wit the text 'Recovery mode'
  2. You should also get a recovery options there with
  3. Using the Volume Down key, navigate to 'Wipe data/factory reset'
  4. Short press the Power/Volume Up key to confirm selection
  5. Navigate to 'Yes---delete all use data' using the Volume Down key again, and confirm selection by short pressing the the Power/Volume key
  6. Let the wiping complete and short press the Power/Volume Up key to 'Reboot now'
by (Genius) (10.4m points)
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ow nice. thanks with this awesome solution but now how do u restore your lost things after performing those step because my things are no longer existing on my phone please help me to restore them back please
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Hey Tebokgo. A hard reset deletes user data together with a forgoten screen-lock. To try and recover the erased files see the answer here http://satechhelp.co.za/4712/Deleted-File
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Hi please help, I'm using AGmobile model AG chacer, it doesn't want to boot I tried applying the steps you provided above, I follow until step4 and when I go to step5 it doesn't give me a 'Yes' option, it only give me 'No' options. What can I do? please help I'm stuck!!!

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