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Hie! I bought a mobicel cherry tablet last friday, it was working but today its not switched on I don't know the problem. I tried to charge it but still its not switched on. Please can you help me. I bought it at pep cell

1 Answer

by (Genius) (10.4m points)
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Best answer

Hi. Fungi, does the tablet show to be charged when plugged? If it does NOT charge, then see the troubleshooting steps here. If it does charge, then you will need to try and access the recovery mode on the tab and try to clear cache or completely wipe data/factory reset. We will be happy to walk you through the reset or wiping cache from the recovery mode.

by (User) (700 points)
i also bought a mobicel cherry two weeks back it was working nw it just went off is not coming on EVEN IF I CHARGE IT STILL DOESNT COME ON what must i do?
by (Genius) (21.7m points)
Please try the suggested solution here http://satechhelp.co.za/3756/Tablet-Charge
asked Aug 1, 2016 in Mobicel Hero X by Chris Harmse Not charging or switching on

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