Hey John, to try and master reset the Mobicel AIR smartphone from the Android system recovery mode to clear all user data together with the forgotten screen-lock, do the following
- Turn the Mobicel AIR off
- Press and hold both the Power Button and the Volume up for five to ten seconds
- The Mobicel AIR should boot into the recovery mode - presenting you with recovery mode options
- Scroll with Vol down key to 'Wipe data/factory reset'
- Confirm with the Power Key
- Scroll to Yes---delete all user data'
- Confirm that with the Power key
- Wait for the wiping to complete
- With 'Reboot now' highlighted - short press the power key to reboot the Mobicel AIR