Welcome SA Tech Help, Questions are normally answered in less than 10 minutes

How do you reset the phone

0 votes
I go to settings then go to backup and reset i go to erase everything and then just press on it then it just doesnt do anything

1 Answer

by (Genius) (10.4m points)
edited by
0 votes
Best answer

Hey Jason. It is strange that the phone behaves thus. If it will not reset from the main menu as attempted, then you can try resetting it from the Android System recovery menu. If you are online, I can chat with you over at our Live Chat page and walk you through the reset. Comment below if you are ready.

  1. Power the +4 Smart Touch device off
  2. Press and hold Power + Vol Up
  3. From the recovery menus, scroll with Vol Down to 'Wipe data factory reset'
  4. Short press Power to select or confirm
  5. Scroll to 'Yes--delete all user data'
  6. Short press Power to select or confirm
  7. Short press Power to select or confirm - to Reboot now
asked Dec 8, 2015 in PLUS 4 SMART TOUCH by jason
reshown Dec 8, 2015 by
dont know where to go to do that

Related questions

Welcome to SA Tech Help your go-to destination for top-notch technical support and solutions. Our expert team provides comprehensive assistance and troubleshooting for a wide range of devices, including mobile phones or tablets, laptops, and more. Home Appliances. Financial institution such SASSA, ABSA, Capitec, FNB, Standard Bank, Nedbank and more. automotive-spares for vehicle maintenance and care. Cash Registers, Printers, Television. With step-by-step guides, tutorials, and reliable tips, we help you resolve common device/appliances issues efficiently. Trust SA Tech Help for reliable, efficient, and effective support for all your tech needs. Get the help you need today! Keywords: technical support, solutions, troubleshooting, guides, tutorials, device issues, reliable, efficient, effective support, tech support. For Free and No subscriptions.
SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more.