Welcome SA Tech Help.

How do you reset the phone

0 votes
I go to settings then go to backup and reset i go to erase everything and then just press on it then it just doesnt do anything

1 Answer

by (Genius) (10.4m points)
edited by
0 votes
Best answer

Hey Jason. It is strange that the phone behaves thus. If it will not reset from the main menu as attempted, then you can try resetting it from the Android System recovery menu. If you are online, I can chat with you over at our Live Chat page and walk you through the reset. Comment below if you are ready.

  1. Power the +4 Smart Touch device off
  2. Press and hold Power + Vol Up
  3. From the recovery menus, scroll with Vol Down to 'Wipe data factory reset'
  4. Short press Power to select or confirm
  5. Scroll to 'Yes--delete all user data'
  6. Short press Power to select or confirm
  7. Short press Power to select or confirm - to Reboot now
asked Dec 8, 2015 in PLUS 4 SMART TOUCH by jason
reshown Dec 8, 2015 by
dont know where to go to do that

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.