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A hard reset is your first recommended solution but first do make sure that you remember the google account's login credentials which is synced with the VFD 1588 in order to restore your data after a successful hard reset. Please follow the instructions from this link https://satechhelp.co.za/49842/how-to-hard-reset-vodafone-1588 to hard reset your VFD 1588. Let us know if you need more help on this.

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