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my phone keeps on restating itself and i dnt know what the problem is and it has been doing that for weeks now

what should i do to resolve the matter

1 Answer

by (Master) (909k points)
edited by
0 votes

Hello

Either the battery of the phone is dead or the main software of the phone is corrupted.

1. Try turning on the phone while connected on charger or try it with a new battery.

2. Try to hard reset the phone see instructions here 

3.  Flashing: This solution should be tried if the 2 above solutions failed to fix the phone. Please comment your phone's model number/name before we can help you flash your phone.

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