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My AG Mobile Chrome Selfie fell on the ground and thereafter it does not respond to touch on the screen. What could be the problem and can I go abour it?

1 Answer

by (Genius) (10.4m points)
0 votes
Hi. The most probable cause would be that the touchscreen ribbon/cable got dislodged either in part or entirely got disconnected from the mainboard socket. You will need to have it opened up to inspect the socket and the ribbon. If you would like to try and open it youself, let us know.

My AG Chrome touch isn't working at all. It freezes when I want to unlock it. I tried hard resetting but nothing changed.

I would like to try and open the phone to inspect the socket. Can you help me?

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