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can not get the recovery menu

in Phones and Tablets
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i am using a vodafone smart tab 3G and it is showing a android man with a ! in it.. i have tried to get the recovery menu by holding the volume up and power button but it just switches off and when i switch it on again it still shows the same.. please help

1 Answer

by (Genius) (10.4m points)
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Hi. When you see the Android robot with the exclamation mark, do not press and hold the Vol Up and Power, instead, only short press the Volume Up key only (on the Power button only). If you are online, please follow me here http://livechat.satechhelp.co.za and I will try and walk you through

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