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Hi bought my daughter a Vodafone tablet from Vodacom for Christmas. Set it up ages ago and have now forgotten password. How do I hard reset to factory settings?
in Vodafone Smart Tab 10 by

1 Answer

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Hi. Do the following to hard reset your daughter's Vodafone Smart Tab 10

  1. Power it off
  2. Press and hold both the Power and the Volume Up keys at the same time for 3-5 seconds
  3. And the release the Power but continue to hold down the Volume Up key until the Smart Tab 10 boots into the Android System recovery mode
  4. Now scroll down to 'Wipe data/factory reset" using the Volume Down key - short press the Power key to confirm selection.
  5. Scroll to 'Yes---delete all user data" and short press Power to confirm
  6. Wait for the wiping to complete and then short press the Power key to restart the Vodafone Smart Tab 10 for a fresh setup.
by (Genius) (10.4m points)
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Thanks so much. One I get to that screen my options are:
Recover Mode
Fastboot Mode
normal boot

Which option should I choose?

Really appreciate assistance!
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Please follow me here http://livechat.satechhelp.co.za/ - Otherwise, the option you have to choose is 'Recovery Mode' (use the Vol down to scroll and select with the Vol Up)
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Greetings.  I followed the above instructions and went for "recovery mode".  On start up, there appeared to be no change.  The issue is I am trying to get into device settings and even though I insert the correct password, it will not accept this.  Please assist...
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Do follow me here http://livechat.satechhelp.co.za/ if you are online.

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