How to file an Edcon or CNA insurence claim?

Question

We took a Nokia Lumia 520 on Edcon account from CNA. The phone was insured and has now sadly gone missing. Just how do I go a filling a claim. Thanks.

Answer 1

Hi. I intend to forward an email to CNA or any one of the Edcon patners (stores) enquiring on the desired procedure and will confirm with you shortly.

Edit: I went into CNA today and accordingly enquired and this was their answers

1. Report the device lost/stolen at your nearest police station, and

2. You will thereon obtain a) A case number and b) An ITC number

3. Take those (and the device's box if you still have it) to CNA and they will complete a claim form for you and send it.