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resetting trouble

in AG Chrome Ultra
0 votes
Well...when I turn on my cell phone,the screen gets very hot and
 it just goes straight to factory mode but cannot scroll up or down.
I even tried to hard press it but still no luck. Is there an alternative way to get it working again?
related to an answer for: How do I hard reset my AG Chrome Ultra?

1 Answer

by (Genius) (21.7m points)
0 votes
Sounds like hardware problems,.
Before you turn off the phone, does your touch screens works? if yes then try this on settings ==>Backup & reset=> factory reset.
If not' Submit the phone back to the shop where you bought it for warranty cover.
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