Did your phone went off due to an empty battery? If yes then try this.
- Turn remove the battery from the Mobicel Rio
- Connect the Mobicel to a charger without the battery on the phone.
- Press and hold the power button for 30 seconds
- Put the battery back to the Mobicel Rio while connected to a charger.
- Let the phone charge for five minutes.
- Please do also try a different charger.
Kindly feedback us the results.