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by (Genius) (20.7m points)
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Hello

  1. Please make sure you have Data enable before you can sync your google account.
  2. Make sure you have enough data bundles
  3. Disable Caps when entering your google account password and username.
  4. If you are not sure of your password or username please click here and refer to a link that best suit your issue.
  5. I have also notice that 2-Step Verification can course this problem, Please turn it off.

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