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In the answer section below are steps to be followed to install the MediaTek Preloader USB VCOM drivers

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by Genius (34,235,140 points)
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METHOD 1 (Simple and automated)

METHOD 2 (Advance and more manual)

  1. Download the MediaTek Preloader USB VCOM driver here http://satechhelp.co.za/USB-VCOM-Driver.zip - unzip it when done (you can place the unzipped folder of the USB VCOM Drivers at the desktop for easy access on steps 9)
  2. Then click Start > right-click on 'Computer' > click Properties from the pop up menu
  3. Click 'Device Manager'
  4. On the Device Manager window, right-click on you computer name eg. 'John Smith PC - click on 'Add legacy hardware'
  5. Click 'Next' on the next window
  6. Select 'Install the hardware that I manually select from list (Advance)' then click 'Next'
  7. Click 'Next'
  8. Click 'Have Disk'
  9. Click browse > go to the desktop through the browse window and select the 'USB VCOM Drivers' folder > choose your Windows OS version > the choose the 1st if you are on 32 bit or the 2nd if you are on 64 bit > click Open > Ok > Next > Next > Install this driver anyway... wait for the installation to complete and click 'Finish'
by User (100 points)
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I have done this but it says - device cannot start (code 10)
by Genius (34,235,140 points)
Do not worry about that code. It is a signature code :)
by User (100 points)
so we must ignore that yellow sign next to driver name n code 10 ? if yes then how i will b able to flash my mobicell retro coz its not being read on sp flash. i did download from a link provided by u.
by Genius (34,235,140 points)
Method 1 has no issues while and yes you can ignore error code 10 under Method 2 provided you disabled Signature verification or if you have a Win 32 bit version.
by User (100 points)
yes sir i did as u wrote even i saw many videos abt this n i am 100% sure i did nt make any mistake during the installation but when i connect my phone it dont want to make communication with the sp flash tool n when i check in divice  manager  one more yello sign appear with the title " UNKNOWN DIVICE "  but i ignore it as u said n press the download button it make nothing just keep quit.(i m trying to flash 2 diffrant mobicell retro one is ok n in working condition to just check my tool is working well or not.)plz if u have any solution of it help me

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