New questions often answered in 5 minutes.
0 votes
in Phones and Tablets by
In the answer section below are steps to be followed to install the MediaTek Preloader USB VCOM drivers

1 Answer

0 votes
by Genius (34,235,140 points)
edited by
Best answer

METHOD 1 (Simple and automated)

METHOD 2 (Advance and more manual)

  1. Download the MediaTek Preloader USB VCOM driver here - unzip it when done (you can place the unzipped folder of the USB VCOM Drivers at the desktop for easy access on steps 9)
  2. Then click Start > right-click on 'Computer' > click Properties from the pop up menu
  3. Click 'Device Manager'
  4. On the Device Manager window, right-click on you computer name eg. 'John Smith PC - click on 'Add legacy hardware'
  5. Click 'Next' on the next window
  6. Select 'Install the hardware that I manually select from list (Advance)' then click 'Next'
  7. Click 'Next'
  8. Click 'Have Disk'
  9. Click browse > go to the desktop through the browse window and select the 'USB VCOM Drivers' folder > choose your Windows OS version > the choose the 1st if you are on 32 bit or the 2nd if you are on 64 bit > click Open > Ok > Next > Next > Install this driver anyway... wait for the installation to complete and click 'Finish'
by User (100 points)
reshown by
I have done this but it says - device cannot start (code 10)
by Genius (34,235,140 points)
Do not worry about that code. It is a signature code :)
by User (100 points)
so we must ignore that yellow sign next to driver name n code 10 ? if yes then how i will b able to flash my mobicell retro coz its not being read on sp flash. i did download from a link provided by u.
by Genius (34,235,140 points)
Method 1 has no issues while and yes you can ignore error code 10 under Method 2 provided you disabled Signature verification or if you have a Win 32 bit version.
by User (100 points)
yes sir i did as u wrote even i saw many videos abt this n i am 100% sure i did nt make any mistake during the installation but when i connect my phone it dont want to make communication with the sp flash tool n when i check in divice  manager  one more yello sign appear with the title " UNKNOWN DIVICE "  but i ignore it as u said n press the download button it make nothing just keep quit.(i m trying to flash 2 diffrant mobicell retro one is ok n in working condition to just check my tool is working well or not.)plz if u have any solution of it help me

Related questions

0 votes
1 answer 7,289 views
0 votes
1 answer 708 views
asked Jan 15, 2017 in Mobicel Candy by anonymous

12,977 questions

12,036 answers


11,591 users

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge.