Hey Morafe. Sorry for the delayed reply. It sounds like the firmware is corrupt. In which case it will be necessary to flash in a new one. I will try and lookup a copy online and update my answer shortly.
Edit: I am not finding a copy of the Platinum VP.1 firmware online. If you have a friend who owns the same model, we may be able to take a backup - otherwise, you will need to get in touch with Verssed.