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my screen is froze on my ZTE Z665C

in Phones and Tablets
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My screen is froze on my ZTE Z665C. How can I fix it

1 Answer

by (Genius) (21.7m points)
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Hello

Press and hold the power button for 5-10 seconds. If it reboots but still comes to freeze, then you will need to access the recovery mode (Press and hold the volume up and the power button at the same time) to

  • first 'Wipe cache partition'
  • And last (if wiping cache does not help), 'Wipe data/factory reset'

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