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Hey Mandy,

If you have forgotten your Screen Lock PIN, then you have the option to login using your Gmail credentials. Unfortunately, if you had not previously associated your Gmail account  with your Vodafone VF685, then your only other option to regain access to the device is to reset it to its factory defaults. You can find directions on how to do this on the link here http://satechhelp.co.za/index.php?qa=479&qa_1=how-to-hardreset-the-vodafone-vf685&show=479#q479

Please comment below should you need any other assistance.
by (Genius) (10.4m points)
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