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by (Genius) (10.4m points)
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Hi. Does this include the Operating System files? So much so that the Plus 4 Smart Touch will no longer boot/start up normally? If yes, then yes a computer with the right flashing program will be necessary. I will try and check if there be a firmware pack specific for it online - and also it CPU type to determine the flashing program.
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Yes all operating systems is gone
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by (Genius) (10.4m points)
OK - I hope to comment back shortly...
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by (Genius) (10.4m points)
The model's firmware pack does not seem posted online. If you know of a friend with the same model, we could take a backup therefrom. Otherwise, you may have to take it to Pep to have then arranging service for it (this should be free if it is still under warranty of normally 1 or 2 years).

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