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Blackberry Q10 issue

in Blackberry (RIM)
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I have this Blackberry Q10 SQN100-3 Its showing error bb10-0015 i have downloaded already blackberry link, but all am looking now is offline loader file so i can reload offline without blackberry link..

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by (Genius) (10.4m points)
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Hi. Reloading the Blackberry Q10's firmware should be able to correct the issue though all user data should be cleared with it. You are to use and Autoloader available here https://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using-Autoloader/td-p/2466747 - You need to choose one that carries the same extension following the Q10... Let us know if you have any further needed help.

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