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Why's not responding

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Hey John - Do try the following...

 

1. Press and hold the both the Power button and the Volume Up button at the same time until you see the Recovery menu... the reset of the tutorial is available here http://www.satechhelp.co.za/index.php?qa=389&qa_1=alcatel-ot-4007x-hard-reset-w&show=390#a390

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