Hey Junior, you can do this in one of three ways.
- Via OTA - You can update your BlackBerry smartphone OTA (Over-the-air) without connecting to computer. To get started, on the Home screen, swipe down from the top of the screen. Tap Settings > Software Updates. Tap Check for Updates.
- Via 'Link' - If a new version of the device software is available for your BlackBerry device, it will be listed in the Settings view in BlackBerry® Link on your computer. From there, simply click Install Update to update your software.
- Or using a downloaded Auto-Loader firmware pack. This is ideal if your Z10 can no longer boot properly or if you have a poorish network connection.