Hey Tucks. You can perform a security wipe on your Blackberry Z10 smartphone:
- Using the BlackBerry Link, or
- By enter the password 10 times incorrectly and it will auto wiped
Only note that if BlackBerry Protect Anti-theft Protection was enabled, then you will still be prompted to enter the previous Blackberry ID credentials after the wipe - if an attempt is made to sign in with a BlackBerry ID other than the one previously used prior to the wipe, the following message will be displayed:
"The BlackBerry Protect anti-theft feature is on. Please sign in with the BlackBerry ID that was used to set up this device. If this is not possible please contact your service provider for other options."
At which stage it will be necessary to contact your nearest service provider to avail further help.