New questions often answered in 5 minutes.
I can get my Blackberry ID right and would like to reset everything and start over if possible - can you help ????

1 Answer

by (Genius) (10.4m points)
0 votes
 
Best answer

Hey Tucks. You can perform a security wipe on your Blackberry Z10 smartphone:

  • Using the BlackBerry Link, or
  • By enter the password 10 times incorrectly and it will auto wiped

Only note that if BlackBerry Protect Anti-theft Protection was enabled, then you will still be prompted to enter the previous Blackberry ID credentials after the wipe - if an attempt is made to sign in with a BlackBerry ID other than the one previously used prior to the wipe, the following message will be displayed:

"The BlackBerry Protect anti-theft feature is on. Please sign in with the BlackBerry ID that was used to set up this device.​ If this is not possible please contact your service provider for other options."

At which stage it will be necessary to contact your nearest service provider to avail further help.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.
add
...