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by (Genius) (10.4m points)
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Hi. To be able to best assist, we will need the model number (as it appears on the white sticker normally located under the batter), the manufacture name and the mode of lock (SIM PIN, Vodafone Protect PIN, Screen lock PIN/Pattern/Password, etc.) you are facing. Kindly comment below with these pieces of info and we will try and assist with the appropriate reset.

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