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How do I reset my ZTE Savvy when it will not turn off?

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My ZTE Savvy phone is not working.  It will not go past screen that displays ZTE and it will not turn off.  All the information I have read for rebooting requires you to be able to turn it on/off.  Is it still possible to reboot and if so, how do you do it?

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by (Genius) (10.4m points)
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Hi. Simply press and hold the power button for 10 seconds and observe. Do kindly comment below if there still any necessary assistance on this and we will gladly assist further.

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