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I sent my verssed tablet for repairs last year October 2015 was told they can't repair it I'll receive a new 1, last Saturday I received a new 1 but now 4 days later it suddenly changed the whole screen and contents are upside down and it is really frustrating.

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by (Genius) (10.4m points)
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Hi. Could this not be the screen rotation feature? Found under the top right drag down menu? Please kindly confirm below and we will gladly assist further. Or when auto rotation is enabled, the screen's G-sensor (Gravity Sensor) sends the opposite signal? Then calibration the G-Sensor might be necessary.
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by (User) (700 points)
No screen rotation is off...the letters are backwards from the letters of verssed when it switches on to the letters of apps if its from the inside or core for example when the play store icon app is on the right and is the 3rd app from the line I have to select a different app on left that's 3rd in the line, even the keyboard letters are upsidedown. Please help as sending it back to the store wil take another 5 months because of their poor service
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by (User) (700 points)
There's also a key on top of the screen it says app permission management is closed
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by (Genius) (10.4m points)
Do you mind starting off with a factory reset (backup important data like contacts and media files onto an SD card first). The reset is thus: Settings > Backup & reset > Factory data reset > Reset tablet > ... do kindly report back.
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by (User) (700 points)
Hi I just did , i restarted the tablet twice now still no change
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by (Genius) (10.4m points)
Hi. This is therefore narrowed to either the main firmware or hardware issue. Sadly, companies normally use refurbished rather than new units for replacements (in spite their 'new' assertions). Unfortunately, this model's firmware pack is not available online (as it is with E1.1) for to be used as a test. You will have to try your local phone repairs shops at this point I reckon.
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by (User) (700 points)
Thanks, I'll take it to repair shops then

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