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in Alcatel by Guru (1.8m points)
edited by
Forgot pattern, now it says enter email address... help.

1 Answer

+1 vote
by Genius (55m points)
selected by
Best answer
1. Press and Hold the volume up together with power button until the screen light up.
2. Use the volume buttons to navigate to wipe data/factory reset, Use the power button to select
3. Scroll down using the volume down to " delete all user data"  then hit the power button to select
4. Wait until it says wipe data complete
5. Scroll up using the volume up key to REBOOT SYSTEM NOW then hit the power button to select
please comment below for further assistance

NOTE: link your Google email address to your phone or create a new one if you don't have?
by Guru (1.8m points)
Thank you!!!
It worked, so how do create Google account?
by Genius (55m points)
On your settings
Select account > add account
Choose Google the click new account and follow the screen
This is very helpful. Thanks
by Guru (1.8m points)
You are welcome Mr  Kraip Waut
Feel free to post any tech question for free
by User (100 points)
How can I make a new Gmail account even if my olld ones already sync to my phone and my phone is completely locked, I need myy gmail and password. ?. But I dont have the password. ?. And I just want to be able to use my phone again I need help pleas someone help me... ive tried to reset as shown above. ? But it tells me too sign. In my gmail,  my phone is security locked Ii need help I , new to gmail accounts
by Genius (34.2m points)
What is the model number as per the sticker under the battery. With that we can be able to direct you to the right reset tutorial. Sorry for the delayed reply.

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