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No. Never answered. The sms  I received today around 17:00 consist of letters and digits. In my case only digits are needed. The handset locks and unlocks intermittently.

Dennis
in Vodacom Samsung J1 by
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Hey, Sorry for the delayed reply.First try and follow the reset tutorial here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa - if you are unsuccessful, then you will need to perform a factory reset which will clear the Vodafone Protect app together with all user data and apps. The hard reset steps are similar to the ones here http://www.satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices (the only different is that, you need to hold down Vol Up + Home + Power)

by (Genius) (10.4m points)
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Contact Vodacom customer care on 082 111, this number is free from a Vodacom cellphone. See if they may be able to assist before you hard reset your phone.

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