New questions often answered in 5 minutes.
I performed a hard reset on my VF -696 Smart Grand and it ask for Wi-Fi network. The Skip but is not active.

1 Answer

by (Genius) (10.4m points)
edited by
+1 vote
 
Best answer
Hi, The Vodafone Smart Grand (VF696) is running Android Lollipop 5.1 that comes with a hard reset protection anti-theft feature (also known as Device Protection or FRP) intended to deter device theft. If activate, hard reset triggers it and the previously sync email address will be requested before the device can be re-setup for reuse. You will need to  visit your nearest VodaShop if you are unable to retrieve the email address in question. To be able to enter the previously sync'd email without WiFi, make sure you have a SIM that has active data service installed.

Related questions

SA Tech Help Q2A, where you can ask any question and receive answers from other members of the community'. SA Tech Help Q&A was created to be a free resource linking people with tech questions to experts who could provide answers. Since our launch in 2014, we have grown from a simple Q&A web site to providing additional help such as loans,roms, pricing information and more. All is completely free of charge. ... Do also NOTE that this website is a third party not directly affiliated with any company for which we offer support. If you not satisfied with the provided answer to your question' please use the reply/comment button below the answer section to request further assistance' You might want to add more info to support your question if necessary.
add
...