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process com.android.phone has stopped

in Mobicel Onyx
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If we request a airtime balance this message comes up, process com. Android. Phone has stopped

1 Answer

by (Genius) (21.7m points)
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Hello
This can be fixed by clearing cache. Launch Settings > Apps > swipe to All tab > scroll to and tap Phone > tap Clear cache > confirm... Reboot the Mobicel Onyx. Then retry using the phone app to check your balance and observe. Let us know if the issue persist.

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